Lead Product Designer shaping complex commerce experiences

I’m a Lead Product Designer with over a decade of experience across apparel and digital product design. I currently lead high-impact commerce and product discovery initiatives at Patagonia, where I design end-to-end experiences that help customers make confident purchasing decisions in complex marketplaces. My background in apparel design deeply informs how I approach systems thinking, clarity, and trust in product design.

Selected Work

A selection of projects focused on circular commerce and product discovery. Each explores a different challenge in how people shop online, balancing business goals, user needs, and system constraints within large-scale e-commerce platforms.

Selected Work

A selection of projects focused on circular commerce and product discovery. Each explores a different challenge in how people shop online, balancing business goals, user needs, and system constraints within large-scale e-commerce platforms.

Selected Work

A selection of projects focused on circular commerce and product discovery. Each explores a different challenge in how people shop online, balancing business goals, user needs, and system constraints within large-scale e-commerce platforms.

I led the design of Patagonia’s first Shop Used PDP component, bringing secondhand inventory directly into the core shopping experience. The component made resale discoverable at the moment of purchase decision, driving a 50× increase in engagement with used inventory.
Product detail page on Patagonia.com showing a Shop Used component that surfaces secondhand inventory alongside new products.
Patagonia Shop Used PDP Component

I led the design of Patagonia’s first Shop Used PDP component, bringing secondhand inventory directly into the core shopping experience. The component made resale discoverable at the moment of purchase decision, driving a 50× increase in engagement with used inventory.
Product detail page on Patagonia.com showing a Shop Used component that surfaces secondhand inventory alongside new products.
Patagonia Shop Used PDP Component

I led the design of Patagonia’s first Shop Used PDP component, bringing secondhand inventory directly into the core shopping experience. The component made resale discoverable at the moment of purchase decision, driving a 50× increase in engagement with used inventory.
Product detail page on Patagonia.com showing a Shop Used component that surfaces secondhand inventory alongside new products.
Patagonia Shop Used PDP Component

End-to-end UX design to integrate Patagonia Provisions into Patagonia.com, creating a scalable commerce experience that clearly communicates why Patagonia is in food.
Patagonia Provisions landing page integrated into Patagonia.com, showcasing food products within the core shopping experience.
Patagonia Provisions Integration

End-to-end UX design to integrate Patagonia Provisions into Patagonia.com, creating a scalable commerce experience that clearly communicates why Patagonia is in food.
Patagonia Provisions landing page integrated into Patagonia.com, showcasing food products within the core shopping experience.
Patagonia Provisions Integration

End-to-end UX design to integrate Patagonia Provisions into Patagonia.com, creating a scalable commerce experience that clearly communicates why Patagonia is in food.
Patagonia Provisions landing page integrated into Patagonia.com, showcasing food products within the core shopping experience.
Patagonia Provisions Integration

This project was part of Phase 2 of Patagonia’s circularity initiative, migrating our Trade-In program from a standalone WornWear.com experience to the main Patagonia.com shopping ecosystem.
Patagonia Trade-In Integration

This project was part of Phase 2 of Patagonia’s circularity initiative, migrating our Trade-In program from a standalone WornWear.com experience to the main Patagonia.com shopping ecosystem.
Patagonia Trade-In Integration

This project was part of Phase 2 of Patagonia’s circularity initiative, migrating our Trade-In program from a standalone WornWear.com experience to the main Patagonia.com shopping ecosystem.
Patagonia Trade-In Integration

Patagonia’s existing global navigation was due for a refresh. While functional, it wasn’t fully aligned with evolving customer behaviors or expectations, and certain high-value categories and stories were harder to discover than they should be.
Patagonia Navigation Menu Redesign

Patagonia’s existing global navigation was due for a refresh. While functional, it wasn’t fully aligned with evolving customer behaviors or expectations, and certain high-value categories and stories were harder to discover than they should be.
Patagonia Navigation Menu Redesign

Patagonia’s existing global navigation was due for a refresh. While functional, it wasn’t fully aligned with evolving customer behaviors or expectations, and certain high-value categories and stories were harder to discover than they should be.
Patagonia Navigation Menu Redesign

About Me

About Me

About Me

Chelsea Lensing

I specialize in turning complex problems into seamless, user-centered designs. With a background in apparel and e-commerce, I bring a systems-thinking approach to circularity and product design. I’m passionate about usability, cross-functional collaboration, and creating experiences that are both impactful and intuitive.

Lead Product Designer

Patagonia

2023 - Present

UI/UX Designer

ReaLift

2022-2023

Product Designer

Happypillar

2022

Founder & Product Designer

Self Employed

2019 - 2022

Lead Designer

Lee Jeans

2015 - 2018

Lead Product Designer

Patagonia

2023 - Present

UI/UX Designer

ReaLift

2022-2023

Product Designer

Happypillar

2022

Founder & Product Designer

Self Employed

2019 - 2022

Lead Designer

Lee Jeans

2015 - 2018

Lead Product Designer

Patagonia

2023 - Present

UI/UX Designer

ReaLift

2022-2023

Product Designer

Happypillar

2022

Founder & Product Designer

Self Employed

2019 - 2022

Lead Designer

Lee Jeans

2015 - 2018

Design Ethos

My design career began in apparel, where I developed a deep respect for materials, fit, and the impact of waste in the industry. That background still drives me. I care about how things are made, how they function, and how they last. Im drawn to work that connects people to more thoughtful ways of consuming and using technology, and I design with that in mind.

Design Ethos

My design career began in apparel, where I developed a deep respect for materials, fit, and the impact of waste in the industry. That background still drives me. I care about how things are made, how they function, and how they last. Im drawn to work that connects people to more thoughtful ways of consuming and using technology, and I design with that in mind.

Design Ethos

My design career began in apparel, where I developed a deep respect for materials, fit, and the impact of waste in the industry. That background still drives me. I care about how things are made, how they function, and how they last. Im drawn to work that connects people to more thoughtful ways of consuming and using technology, and I design with that in mind.